Shipping & Delivery Policy
Effective Date: 22 October 2026 At JewelShe, we aim to deliver your artificial jewellery orders safely and conveniently. Please read our Shipping & Delivery Policy before placing an order.
1. Order Processing
Orders are processed after successful order confirmation and payment verification, where applicable. Processing time may vary depending on product availability, order volume, and other operational factors.
2. Shipping and Delivery Time
Delivery times depend on the delivery location, courier partner, and other logistical conditions. Estimated delivery information, where available, will be communicated during checkout or through order updates. Delays may occur due to weather conditions, public holidays, courier disruptions, or other circumstances beyond our control.
3. Shipping Charges
Applicable shipping or delivery charges, if any, will be displayed at checkout before you complete your purchase.
4. Order Tracking
Where tracking facilities are available, customers may use the tracking information provided by the courier partner to check their shipment status.
5. Incorrect Address or Unsuccessful Delivery
Customers are responsible for providing accurate and complete shipping details while placing an order. Incorrect addresses, unavailable recipients, or unsuccessful delivery attempts may result in delays or additional delivery arrangements. Please contact us if you need assistance with your shipment.
6. Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible, preferably within 48 hours of delivery, with your order details and supporting photographs or an unboxing video. An unboxing video showing the parcel and the opening process may help us investigate your complaint. This request does not limit any rights available to customers under applicable consumer protection laws. Eligible complaints will be handled in accordance with our Refunds & Cancellations Policy and applicable law.
7. Delivery Delays
Although we make reasonable efforts to facilitate timely delivery, we cannot guarantee a specific delivery date unless expressly confirmed. We will endeavour to assist customers in resolving shipment-related issues.
8. Contact Us
For shipping, delivery, or order-related queries, please contact us: Business Name: JewelShe Contact Person: Sharique Ahmad Email: alishwebdesigninfo@gmail.com Phone: +91 9021374774 Address: Naya Bazar, Kamptee, District Nagpur, Maharashtra, India. JewelShe — Less Compromise. More Elegance.