Privacy Policy

Effective Date: 22 October 2026 At JewelShe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit https://jewelshe.com, place an order, or contact us. By using our website, you acknowledge this Privacy Policy.

1. About Us

JewelShe is an online store selling artificial jewellery and fashion accessories to customers in India. Business Name: JewelShe Contact Person: Sharique Ahmad Email: alishwebdesigninfo@gmail.com Phone: +91 9021374774 Business Address: Naya Bazar, Kamptee, District Nagpur, Maharashtra, India Website: https://jewelshe.com

2. Information We Collect

We may collect the following information when you use our website:

• Personal information: Name, email address, phone number, billing address, and shipping address.
• Order information: Products purchased, order number, order status, and purchase history.
• Payment information: Payment status, transaction reference, and related payment details provided by our payment service provider. We do not intend to store your full card number, card security code, or payment passwords on our website.
• Communication information: Messages, enquiries, and information you provide when contacting customer support.
• Technical information: IP address, browser type, device information, website usage data, and cookies or similar technologies, where applicable.

We collect only information reasonably necessary for our business purposes, subject to applicable law.

3. How We Use Your Information

We may use your information to:

• Process and deliver your orders.
• Confirm payments and manage transactions.
• Contact you regarding orders, shipping, cancellations, or replacements.
• Respond to customer enquiries and complaints.
• Investigate reports of damaged, defective, or incorrect products.
• Maintain website security and prevent fraudulent transactions.
• Improve our website, products, and customer experience.
• Maintain business records and comply with applicable legal obligations.
• Send promotional communications where permitted by law and subject to applicable consent requirements.

4. Payments and Payment Service Providers

Payments made through our website may be processed by third-party payment service providers, such as Cashfree Payments or other providers made available at checkout. Payment providers may collect and process payment information according to their own privacy policies and terms. JewelShe does not intend to store customers' full payment card details or card security codes on its website. Payment processing and related information are handled according to the payment provider's systems and applicable requirements. Customers should review the relevant payment provider's privacy policy when making a payment.

5. Sharing of Information

We do not sell customers' personal information. We may share relevant information with trusted third parties when necessary to operate our business, including:

• Delivery and courier partners: To ship orders and complete deliveries.
• Payment service providers: To process payments and verify transactions.
• Website hosting and technical service providers: To maintain and secure our website.
• Professional advisers and authorities: Where necessary for legal compliance, dispute resolution, fraud prevention, or other lawful purposes.

Such sharing will be limited to what is reasonably necessary and handled in accordance with applicable law.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain shopping-cart functionality, remember preferences, improve website performance, analyse usage, and support security. You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features, including shopping-cart and checkout functionality. Where legally required, we will obtain consent before using non-essential cookies or similar technologies.

7. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with applicable law. We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure. However, no website or electronic transmission method can be guaranteed to be completely secure.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request information about personal data we process about you.
• Request correction or updating of inaccurate personal information.
• Request deletion of personal information where legally permissible.
• Withdraw consent where processing is based on consent.
• Raise a grievance regarding the handling of your personal information.

Certain information may need to be retained where required by law or necessary to establish, exercise, or defend legal claims. To exercise your rights or submit a privacy-related request, contact us using the details in the Contact Information section below.

9. Third-Party Websites

Our website may contain links to third-party websites, payment services, or other external platforms. These websites operate independently and may have their own privacy policies. JewelShe is not responsible for the privacy practices of third-party websites. We encourage customers to review the relevant policies before providing personal information.

10. Children's Privacy

Our website is intended for customers who are legally permitted to make purchases. We do not knowingly collect children's personal information in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us unlawfully, please contact us so that we can review the matter and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or legal requirements. Any revised policy will be published on this page with an updated effective date. We encourage customers to review this page periodically.

12. Contact Information and Privacy Grievances

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact: JewelShe Contact Person: Sharique Ahmad Email: alishwebdesigninfo@gmail.com Phone: +91 9021374774 Address: Naya Bazar, Kamptee, District Nagpur, Maharashtra, India Website: https://jewelshe.com Please include sufficient details about your request so that we can identify and respond to your concern. We will review privacy-related requests and respond in accordance with applicable Indian law.